This blog was formerly dedicated in 2009 to my Dad who died of Alzheimer's in 2013. It's been three years now...and I find myself missing blogging...so I am re-inventing my blog... because, after all, life is about moving through, and going forward...

Monday, February 8, 2010

I need feedback please....

Hello friends out there in the Blogsphere... I have a favor to ask.  Does anybody else have problems with this phone not holding a charge? I have had the above Verizon LG env 3 phone since last June.  My cell number is the first contact number for Dad's nursing home to call if there are any problems with Dad.

As a rule, I have been very happy with all the LG phones I have had.  This one has been nothing but trouble as far as holding a charge, since I got it.  I actually like the phone, the camera and it is wonderful for texting.

I have replaced the battery and the charger and still had problems not holding the charge.  I could charge it all night, take it off the charger in the morning, and by 2pm, it is beeping for low battery, and I have to charge it again.  By 7pm to 9pm, I hear it turning itself off because there is no battery life left!!

And I am not even on it...for maybe one or two  short calls.  

Today my replacement device (cell phone) arrived.  It was not new...it was a Certified Like-New Replacement.  I was assured it had been "tested like new" and if I had any problems, they would replace the device with something similar in the LG family. I think that was a detail, the previous Tech should have told me...what a shock getting a used phone!!!

The Tech told me it was NOT the battery, NOT the charger, that the device was defective and not reading the battery of charger properly.  HUH???  That makes no sense to me...but if he says so...at least they will replace it.  I have no problems with the customer service with Verizon either.  I have been a customer of Verizon, when they bought out LA Cellular and Air Touch....

My question to you all is, has anyone else had problems with the battery life on this phone?

4 comments:

Mari said...

Sorry. I can't help. I have a Motorola and have had no trouble.

Donna B said...

Thanks Mari...so far, so good, I still had full charge this morning...so maybe this one will work.

Darlene said...

I hope your replacement phone works well for you. I love Verizon but have an old flip phone so I cannot help you. Just bought a battery on EBay for ours and it works great and was only $5.00 and no shipping charge.

gayle said...

No! Sorry!!